Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.
Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioral competencies strengthens relationships with our customers and colleagues.
Purpose of the Role
As the Ecommerce Merchandiser, your primary purpose is to drive sales and margin growth through effective onsite product merchandising. Collaborating closely with the Buying, Merchandising, Marketing and Photography Teams, you will lead initiatives to present our products online in the most effective way and optimise product categories and on-site search, product placement and personalised recommendations.
Key Responsibilities
* Working with our Buying and Merchandising teams to plan the roadmap for new products onto site and ensure that products’ features and benefits are presented in the best way possible.
* Creating and optimising new product categories to support the sale of new products.
* Categorising new products to ensure maximum visibility and findability across the site.
* Managing filters and balance factors to merchandise pages to maximise overall sales and margin opportunities.
* Managing on-site search and product recommendations to maximise conversion and AOV.
* Reporting on product, category and brand performance and presenting to the wider business.
* Support the SEO strategy by implementing SEO recommendations across products and categories.
* Be involved in the A/B testing and optimisation strategy.
* Constantly looking for ways to improve the customer journey through analytics in GA4 and Contentsquare.
* Carry out regular site walks with the Ecommerce Executive to identify any issues or opportunities.
* Keep the merchandising plan up to date and communicate to the Marketing teams to ensure the marketing activities are in line with stock deliveries.
* Attend the content meeting and bring suggestions based on intake; ensuring pages are merchandised accordingly.
* Working with the Ecommerce Photography Team to ensure all product photography is uploaded and consistent.
* Overseeing the Web Shoot List & ensuring all new products are setup correctly; from product descriptions to images, features & benefits, complete the look & mix & match logic.
What You'll Need to Succeed
Technical:
* Proficient in Microsoft Office, particularly in Excel and PowerPoint.
* Experience with Google Analytics and the principles of effective A/B testing.
* Experience in applying analytical skills to make and influence commercial decisions.
* Knowledge of customer needs and user experience.
* Understanding of how user experience aligns with delivering business outcomes.
* Experience of working with Bloomreach and Tableau would be an advantage.
About You
* Proficient in managing tasks with an emphasis on organisation and meticulous attention to detail.
* Excellent in verbal and written communication, prioritising clarity, and active listening to enhance teamwork.
* Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions.
* Employee Discount: 70% discount across all our stores.
* Season Ticket Loan: Financial support for commuting.
* Cycle to Work Scheme: Encouraging eco-friendly travel.
* Discounted Gym Membership with PureGym: Promoting physical health and fitness.
* Life Insurance: Providing peace of mind for colleagues.
* Ongoing Development: Tailored to suit your career ambitions from day one.
* Access to Moss Learning: An online learning platform for skill enhancement.
* Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
* New Baby Gift: Celebrating important personal milestones of colleagues.
Additional information
Our Hybrid Work Policy requires a minimum of 4 days in the office and 1 working from home.
If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn
Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Product Management
* Industries: Retail Apparel and Fashion and Retail
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