We are looking an highly organised, customer focused Meetings & Events Coordinator to join our team. This role is central to the planning, coordination, and delivery of weddings, meetings, conferences, and private events.
The successful candidate will be professional, approachable, and confident when working with couples and event clients. You will coordinate events from initial enquiry and Proposal, through to delivery. This involves working closely with Heads of Departments to ensure excellent communication, so that each event is seamless and results in exceptional guest experiences.
This is an excellent opportunity for someone with experience in hospitality, events, administration, or customer service who thrives in a fast-paced environment.
The role is requires a minimum of 3 days, however flexibility is required, and occasionally additional hours may be required along with availability to work evenings and weekends.
Job Description: Meetings & Events Coordinator
Role Summary
The Meetings & Events Coordinator is responsible for coordinating Meetings, Conferences, Weddings, and Funerals from enquiry to delivery. The role combines event planning, administration and invoicing, client liaison, upselling, and support to all departments involved to ensure high service standards and smooth operations.
Key Responsibilities
* Ensure event enquiries are dealt with promptly to maximise conversion.
* Manage events from initial enquiry through to execution
* Conduct show rounds and hold meetings with clients to prepare final details, upsell additional services to maximise revenue
* Act as a point of contact for event Clients and Wedding Couples on the day
* Collate event details including room setup, catering, menus, and logistics
* Assist in the preparation and distribute function sheets, and ensure all amendments are communicated
* Liaise with all Heads of Department and attend weekly meetings
* Support on-the-day to welcome the client and ensure a smooth handover to Food & Beverage team
* Coordinate non-residential Festive bookings compile booking sheets, obtain menu pre orders and collect payments
* Book accommodation for Groups, Weddings and Party Nights
* Ensure accurate billing information and invoicing
* Follow up with Clients after events to gain feedback
* Ensure statutory Training is completed as required, including, Food Safety, Health & Safety, Fire, Licensing, and company procedures are followed
Skills & Experience
* Experience in hospitality, events, administration, customer service, or sales
* Excellent organisational skills, problem solving and attention to detail
* IT literacy and good understanding of Microsoft packages
* Professional, confident, and customer-focused approach
* Ability to manage multiple priorities in a fast-paced environment
* Good food and beverage knowledge or willingness to learn
* Flexible to work evenings, weekends when required
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