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Job Title: General Manager at Wagamama
As a general manager at Wagamama, you’ll be leading a restaurant team in the Wagamama way. Live and breathe our people promise, values, and embody core leadership behaviours. You’ll be responsible for:
1. Driving sales
2. Inspiring your team to deliver a great guest experience, striving to exceed expectations
3. Developing and growing your team, ensuring they are engaged, motivated, and delivering results
Benefits include:
* Up to £8,000 a year bonus opportunity
* Private medical insurance and pension scheme
* Dedicated 6-week training programme
* £14 - £25 of free food allowance on every shift
* 50% discount at Wagamama and 30% off all other TRG brands with family and friends
* Internal progression opportunities and fully funded apprenticeship programmes
* 28 days holiday
* Kintsugi wellness access, including councillors, cycle to work scheme, and discounted gym and leisure
* Family-friendly policy offering 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
* Financial wellbeing support, including salary-repaid loans for urgent financial needs
What we look for:
* An experienced hospitality general manager capable of leading a restaurant team with positive behaviour and actions, driving performance in a fast-paced, complex environment
* A strong communicator who engages in real conversations with consideration and care, ensuring your team feels heard and supported
* Experience understanding the financial performance of a restaurant and identifying opportunities
* Experience managing a restaurant budget
* Comfortable managing team labour and reacting to changing demands
* A passionate leader experienced in managing team performance and development
* Someone who cares about creating an inclusive environment where the team feels respected and belongs
* A forward-thinking problem solver, able to think on your feet and make quick decisions
* An inspiring leader who engages their team to nourish and flourish in their roles and careers
The Wagamama Way:
Kaizen, meaning ‘good change,’ is our core philosophy. It influences everything we do—from our food to our work practices—and emphasizes continuous improvement. We are committed to championing change in our communities and planet.
With three decades of acting differently, we celebrate diversity and personality over perfection. We welcome everyone and their unique stories, promising to support and trust each other. We aim to create safe spaces for real conversations with open hearts and minds.
All we ask is for you to dish up what makes you different.
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