Job Summary
We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. This role is essential in providing exceptional customer service and ensuring a smooth dining experience for our guests. The ideal candidate will have a passion for the food industry, possess strong communication skills, and be able to thrive in a fast-paced environment.
Duties
* Greet and welcome customers with a friendly demeanor, ensuring a positive first impression.
* Take customer orders accurately using EPOS systems.
* Prepare food items according to established recipes and food safety standards.
* Handle cash transactions efficiently, ensuring accurate cash handling and basic math calculations.
* Upsell menu items to enhance the customer experience and increase sales.
* Maintain cleanliness and sanitation of the front of house area, including bussing tables and restocking supplies as needed.
* Provide excellent customer service by responding promptly to inquiries and resolving any issues that may arise.
* Collaborate with kitchen staff to ensure timely food preparation and delivery.
* Adhere to food safety guidelines and regulations at all times.
Requirements
* Previous experience in a quick service or fast food restaurant setting is preferred.
* Familiarity with food preparation techniques and culinary experience is a plus.
* Strong time management skills with the ability to multitask effectively in a busy environment.
* Experience with POS systems is advantageous.
* Excellent customer service skills with a friendly and approachable attitude.
* Knowledge of food handling practices and sanitation standards.
* Basic math skills for cash handling and retail math calculations are required.
* Ability to work collaboratively as part of a team while also being self-motivated. Join us as we create memorable dining experiences for our customers Your contributions as a Front of House Team Member will be vital in maintaining our reputation for outstanding service.
Job Types: Part-time, Permanent, Temporary
Pay: From £12.50 per hour
Work Location: In person