Senior Property Surveyor Burton-upon-Trent Up to £52,000 Our aim is to improve the lives of our customers by ensuring their homes are safe, comfortable, and well-maintained. We are looking for anexceptional, customer service focussed Senior Surveyorto join our team with the ability to manage complex repairs, disrepair claims, and damp & mould issues. Why This Role is Perfect for You Lead with Impact : As Senior Surveyor, you will manage a team ofsurveyors, driving performance, mentoring, and sharing your expertise to deliver exceptional service. Handle Complex Cases : Lead oncomplex repairs,disrepair claims, anddamp & mouldissues, from the initial report through to final resolution. Make a Difference : Work with a housing association thats committed to improving customer satisfaction, ensuring that vulnerable tenants have their repair needs managed professionally and efficiently. Career Growth : This role provides an opportunity for growth, with ongoing development and training, as well as the chance to take the lead on high-profile cases. What Youll Be Doing Leading and managing a team ofsurveyors, overseeing the assessment and delivery of repairs. Handlingcomplex and high-priority repairs, includingdamp & mould issuesanddisrepair claims, ensuring they are resolved efficiently and professionally. Providing expert advice and guidance throughout the repair process, from initial reports to final resolution. Supporting your teams development through mentoring and performance reviews, ensuring top-tier service delivery. Collaborate with contractors, consultants, and legal teams to resolve claims and building defects. What Were Looking For Ideally RICS Chartered Surveyor(or equivalent) withextensive experienceinresponsive repairsandbuilding pathology. Proven leadership and team management experience youll be leading a team to achieve operational excellence. A comprehensive understanding ofdamp & mouldissues,disrepair claims, andbuilding defects. The ability to handle challenging cases and provide expert solutions. Strong communication skills and the ability to interact confidently with both customers, inhouse delivery team and contractors. Experience usingCRM, Housing Management and Contractor (desirable).