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Health Clinical & Admin Support, Croydon
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Client:
Govia Thameslink Railway
Location:
Croydon, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
fb15a48957c7
Job Views:
6
Posted:
25.06.2025
Expiry Date:
09.08.2025
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Job Description:
We are currently looking to recruit Clinical and Administrative Support based at Go Ahead House, East Croydon.
Are you an experienced administrator with a strong customer focus and problem-solving abilities? Do you have proven IT skills and are proficient in using Microsoft packages?
Do you possess excellent organisational, multitasking, and communication skills?
Have you got experience working within a health care or occupational health environment?
We are looking for an enthusiastic Clinical and Administrative Support Assistant to join our dynamic organization.
This role combines administrative duties with customer-focused skills and plays a crucial role in supporting the operational running of our busy Occupational Health Department by working with stakeholders and clinicians alike. The ideal candidate will have a background in working within a health-related setting, excellent administrative skills, strong problem-solving capabilities, and an understanding of the importance of maintaining confidentiality in accordance with GDPR and company policies.
Key responsibilities of the role will include:
* Support daily operations of the Occupational Health Department, including scheduling appointments, managing records, and coordinating with healthcare professionals, external stakeholders, and managers.
* Maintain and update confidential employee health records in compliance with GDPR and company policies.
* Shared reception responsibilities to ensure smooth front desk operations.
* Send, receive, and allocate all clinical and other correspondence efficiently.
* Organise and attend departmental and interdepartmental meetings as required.
* Monitor and follow up on outstanding reports to ensure timely completion.
* Manage the process of external referrals to appropriate healthcare providers.
* Collate and action invoices related to departmental services.
* Generate reports on KPIs and service utilization as required.
* Implement and administer Occupational Health wellbeing initiatives and health surveillance programs.
* Act as chaperone, where required, to support employee comfort and confidentiality.
About Us:
Govia Thameslink Railway is a partnership between the Go-Ahead Group and Keolis. With nearly 7000 staff across the South East of the UK, we are the largest train operating company in the UK, operating Gatwick Express, Thameslink, Southern, and Great Northern. We are committed to introducing ground-breaking new technologies and carrying out the biggest rail transformation in decades.
Working for us, you'll enjoy great company and industry benefits, including free travel on our services (Gatwick Express, Thameslink, Southern, and Great Northern) and discounts with other UK and international train operators, including London Underground. You'll receive a market-leading pension and access to fantastic discount schemes.
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