Role
Business Development Manager
Location
Hove, UK (hybrid)
About the Role
The Business Development Manager role is pivotal in enabling the business to achieve annual growth targets. You will speak to prospective customers across all mediums, discovering how our services can meet their needs, educating them about their VAT obligations and showcasing our world‑class services.
What You’ll Do
* Target Driven: Be part of the team responsible for growing the client base, and meeting set monthly targets and KPIs
* Customer Centric: Provide support, problem solve, and give excellent customer service to every person interacting with the business
* Confident: Speak about technical subjects in a simple way to make VAT more accessible to everyone
* Proactive: Able to find and create your own opportunities and turn them into leads and customers
* Educate: Communicate with prospective clients, educating and discussing VAT compliance
* Data Driven: Maintain and update the Client Relationship Management system (CRM) to enable data extracts that help make future decisions
* Network: Build a pipeline of prospects from attending events and networking online
* Collaborate: Work closely and co‑operatively with the Onboarding and Client Management teams to ensure a seamless service from start to finish
What You’ll Need
* Proven experience in a Sales, Telesales or Business Development role
* Required industry experience for the Business Development Manager role
* Solid customer service focus and problem‑solving attitude
* Excellent attention to detail
* Calmness under pressure
* Excellent interpersonal and communication skills, both verbal and written, including an excellent phone manner
* Strong team‑working ethic and ability to work collaboratively
* Proven ability to readily follow defined systems, procedures and protocols
* Genuine enthusiasm for e‑commerce, finance and international trade
* Experience of working effectively in a home office and/or office environment
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