Counsellor eap

Are you interested in joining a dynamic team that provides the best possible care to patients, clients and service users? We are looking for fully qualified Counsellors and Psychotherapists to join our Employee Assistant Programme (EAP) Clinical Team a part‑time basis, based in‑office at our HQ in Glasgow

About the role

Our EAP Counsellors work to help employees resolve personal and work‑related issues that may be affecting their health and wellbeing. Our EAP services include short‑term confidential counselling, manager support, critical incident and trauma support, legal and financial advice, and referrals to specialist psychological services such as CBT and EMDR.

As a fully qualified Counsellor or Psychotherapist, your working day will include but not be limited to:

• Carrying out initial clinical assessments and triaging client needs, directing individuals to appropriate clinical pathways. This will involve delivering support across the pathway via booked assessment appointments, in‑the‑moment support, or booked single sessions, conducted by telephone and/or video consultation.
• Carrying out Risk Assessments and following the Safeguarding and Risk Protocol process.
• Managing a caseload of clients requiring structured counselling, which will depend on your contractual hours, as well as the needs of the service.

Shift Patterns

We have a range of hours/shifts and can consider permanent weekend shifts, if preferable to you, for a work/life balance (our current vacancies are for 3 or 4 shifts per week).

Shift Pattern 1

• 1 Day shift – office
• 1 Middle Shift
• 1 Late shift

Plus 1 “awake” shift per month – (midnight to 6am)

Shift Pattern 2

• 1 Day shift – office
• 1 Middle shift
• 1 Late shift

Plus 1 weekend, either a Sat or Sun – (12pm‑8pm) per month and a “sleeping” shift, per month (10pm‑8am) dependent on business need

Shift Pattern 3

• 1 Day shift – office
• 1 middle shift

Key Skills and Experience

As a fully qualified Counsellor or Psychotherapist, our ideal candidate will be able to demonstrate:

• Professional qualifications as a Counsellor/Psychotherapist (L4 and above in Counselling) with BACP/COSCA (or similar) registered status.
• Previous EAP/Telephone Counselling or time‑limited assessment experience, ideally in a corporate environment. While it is advantageous, it is not mandatory, as comprehensive training will be provided.
• Good IT skills with good working knowledge of Microsoft Office suite.
• A strong clinical background, with excellent assessment skills.
• An ability to make sound Clinical decisions, whilst holding boundaries.
• Your abilities as a team‑player with excellent time management, clinical, communication and organisation skills.
• An ability to be cognisant of clients and the service whilst working under pressure.
• An ability to work within a busy environment.

What we offer

• A full induction training programme, which will be undertaken via Microsoft Teams.
• An opportunity to work as part of an experienced Clinical Team who are passionate in their field, supportive, diverse and dynamic.
• 22 days leave (or pro‑rata equivalent).
• Bank Holidays and your birthday off as leave.
• Financial assistance for Supervision.
• Regular 1‑2‑1s with your line Manager.
• 24/7 on‑call staff support.
• Health Scheme and access to our Employee Assistance Programme.
• Life Insurance Scheme.

Hybrid: Glasgow/Remote – Minimum of 1 day based in the Glasgow Office, depending on shift/days worked (mandatory)

Salary range £26,000 to £30,000 based on full‑time hours of 37.5. Part‑time hours will be pro‑rata salary.

Any agreed permanent work performed between 10:00pm and 6:00am, Monday to Sunday, shall be paid at 50% of your standard hourly rate.

We reserve the right to close this job in the event we receive a sufficient number of applications.

Please note we may require a degree of flexibility during the first four weeks of employment for training purposes, subject to confirmation.

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.