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Job Title: AI Delivery Lead
Location: London - Hybrid
About Edenred PayTech:
Edenred PayTech is a leading global e-money institution processing over €150bn in payments annually across more than 30 countries. As the core payment engine for Edenred’s cutting-edge benefits, mobility, and payment solutions, we operate a secure, scalable, PCI DSS compliant platform regulated by FCA, NBB, and ACPR. Join us to be at the forefront of fintech innovation in a fast-paced environment.
Role Overview:
We are seeking an experienced AI Delivery Lead to manage cross-platform AI delivery across multiple teams, tools, and business functions within a Hub-and-Spoke model. You will uplift AI literacy and capability across diverse user groups and maintain measurable business value and adoption of rapidly evolving AI technologies. With a strong technical foundation and strategic mindset, you will apply architectural scrutiny to ensure AI initiatives are feasible, efficient, safe, and aligned with Edenred’s strategic priorities.
Key Responsibilities:
1. Lead and coordinate AI projects across technology, product, risk, security, data protection, and operations teams.
2. Build AI capability by coaching diverse users in AI tools, prompt engineering, and safe-use patterns.
3. Manage AI governance including compliance assessments, audits, risk reviews, and post-implementation evaluations.
4. Prepare operational readiness artefacts like monitoring plans, fallback procedures, and deployment standards.
5. Maintain transparent reporting on portfolio progress, risks, adoption, and benefits realization.
Skills & Qualifications:
6. Bachelor’s degree required; advanced university degree preferred.
7. Hands-on experience with AI development platforms (e.g., GitHub Copilot, AWS KIRO, Microsoft Copilot Studio).
8. Strong understanding of ML, LLMs, generative AI, prompt engineering, evaluation, and safe-use patterns.
9. Solid knowledge of software development, system design, API integration, and AI workflows linked to enterprise systems.
10. Proven experience delivering compliant, high-value AI features in regulated payment environments.
11. Excellent communication skills to clearly explain complex AI concepts to non-technical audiences.
12. Leadership and change management skills with business development, strategic thinking, and problem solving.
Desirable:
13. Additional language skills in French, Spanish, or Portuguese (any level) are considered a plus.
14. Comfortable working in a rapidly evolving technology environment.
Why Join Edenred PayTech?
15. Work in a pioneering fintech with leading-edge AI adoption and innovation.
16. Join a collaborative, pragmatic, and impact-focused team.
17. Opportunity to influence AI strategy across a global, data-rich payments platform.
Apply today to help us revolutionize payments and benefits with AI!