Job Description:
Office Administrator
Salary: £23,000 per annum
Location: Office-based
Hours: Monday to Friday, 9:00am 5:00pm (Full-Time)
About the Role
We are seeking a highly organised and professional Office Administrator to join our team. This role is essential in ensuring the smooth day-to-day operation of the business by providing efficient administrative support across the organisation.
The successful candidate will possess excellent communication skills, strong attention to detail, and the ability to manage multiple tasks effectively. You will act as a key point of contact for clients and support the wider office team in maintaining high standards of administration and customer service.
Key Responsibilities
1. Act as a professional first point of contact for clients via telephone and email.
2. Handle client enquiries confidently, courteously, and efficiently.
3. Build and maintain positive working relationships with clients and internal teams.
4. Escalate issues or concerns appropriately when required.
5. Use reporting systems to monitor business activities and performa...