Salary: £35,000 - 40,000 per year Requirements:
* Strong communication skills
* Excellent organizational abilities
* Positive and approachable attitude
* Experience in application support
* Familiarity with incident management processes
* Ability to work with technical and non-technical teams
* Basic understanding of data reporting and dashboard maintenance
Responsibilities:
* Act as the first point of contact for internal system queries and issues
* Respond to system questions and incidents
* Investigate and resolve application-related issues
* Escalate complex problems with detailed context
* Support testing of system changes
* Document processes and contribute to continuous improvement
* Maintain existing dashboards and check data accuracy
* Make minor enhancements to reporting tools
Technologies:
* Support
More:
We are a professional services organization operating in the automotive and insurance services sector, currently in the midst of a transformation program aimed at modernizing our business-critical systems and reporting capabilities. This Application Support Analyst role offers a hybrid working environment in Ipswich, with a salary range of £35,000 to £40,000. We value strong communication and problem-solving skills, making this a fantastic opportunity for someone looking to grow their application support career in a supportive and evolving environment.
last updated 4 week of 2026