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Tyre Fitting - Trailer Repairs - Trailer Servicing - Agricultural - Commercial - Plant - Car - Tubes - Ifor Williams Main Dealer
Blains Trailers & Tyres Ltd
Blains Trailers & Tyres are looking for an enthusiastic Sales Administrator. We are a main distributor of Ifor Williams trailers and provide car, commercial and agricultural tyre services. Based on a Farm we are a small team with a varied customer base. Some experience of office admin needed.
As Sales Administrator you will be responsible for assisting with the delivery of company business objectives through effective administration and co-ordination of the office, workshop and mobile fitters, whilst ensuring a high level of customer service and taking a leading role dealing with customers.
The main duties of the role include:
* Answering incoming telephone calls from customers and taking the appropriate action
* Responding to customer enquiries. Answering information about products and solving problems
* Scheduling jobs and allocating work for the fitters based on their expertise and skill
* Keeping in regular contact with customers throughout the job process – from initial contact to providing estimates, keeping the customer informed about timescales, through to invoicing once the work has been carried out
* Managing stock levels. Tracking parts and conducting stock takes.
* General office administration
* Maintaining accurate sales records, updating customer information, and generating reports
* Ensure customers, (Internal and external) receive parts and goods in an efficient, timely and professional manner
* Develop and maintain up-to-date product knowledge individually and for the team
* Build relationships with customers
* Work with the Director to coordinate online and local marketing campaigns
Your profile:
* Able to communicate credibly with our customers and colleagues
* Experience dealing directly with customers
* A willingness to learn
* Have a valid clean UK Driving Licence and must be eligible to work in the UK
Who are we?
In business since 1973 and still family run, Blains Trailers & Tyres provides tyre fitting services for a whole range of tyres from cars and trucks to combine harvesters. And for over 30 years we have also been a main distributor for Ifor Williams, Europe’s largest trailer manufacturer.
Salary and Working hours
Monday to Friday, 8.30am to 5pm
Job Type: Full-time
Pay: £24,500.00-£30,000.00 per year
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Retail
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