Entry Level to Specialist Pathway We are looking for motivated individuals to join us as Contract Advisors — people who are eager to grow, show initiative, and are ready to work their way up. At Silverwings Benefits, we value drive and dedication, and we’re committed to developing talent from within. As a Contract Advisor, your core responsibilities are: Completing and submitting forms accurately and effectively Communicating with clients to gather essential information Liaising with the Department for Work and Pensions Maintaining clear records and tracking progress through systems like Zoho CRM Handling sensitive information with care Once you’ve mastered the essential work of form completion and client and government communication, you’ll have the opportunity to grow alongside the company. It is important to understand what we do from the ground up, and having an in-depth understanding of our process is valuable as you progress. As we expand, you will have the opportunity to specialise in areas, including: AI & Automation – Help us streamline and innovate our processes Marketing & Outreach – Shape how we connect with the public Data & Insights – Work with datasets to improve outcomes Finance & Compliance – Ensure our operations meet the highest standards Starting as a Contract Advisor provides a launching point for your career, with plenty of in-house opportunities. You’ll be joining a supportive team that values your opinion and experiences. This position requires a high level of compassion and professionalism, as you’ll be engaging with individuals who may be navigating difficult or vulnerable circumstances. You’ll be trusted to listen carefully, respond with empathy, and record sensitive personal information with accuracy and discretion. At Silverwings Benefits, we understand that every form tells a story—and it’s our responsibility to handle each one with care and respect. Why should you join? -Clear Progression Pathways, as the company expands -Supportive Team Culture We’re proud of the growth opportunities we offer. Our first postgraduate hire was promoted within three months of joining as a Contract Advisor. We believe in recognising potential, rewarding hard work, and supporting our team as they grow into roles that align with their strengths and ambitions. Location: Cobalt Business Exchange Holidays: 28 Days (including Bank Holidays)