Coffee Shop Manager
Location: On-site | Central London (TBC)
Salary: £38,000–£40,000 + tips + bonus
Job Type: Full-time | Permanent
Ready to run the show where great coffee, great people, and great vibes come together?
We’re looking for a Coffee Shop Manager with spark - someone who can lead from the front, thrive in the buzz of a busy café, and turn every shift into an experience customers want to come back for.
This isn’t just about opening doors and balancing tills. It’s about creating the kind of place people queue for, talk about, and return to for that one thing they can’t stop craving.
If you love the energy of hospitality, know how to build an incredible team culture, and enjoy being in the heart of the action, this could be your perfect next move.
No two days here look the same - one minute you’re coaching your team through a rush, the next you’re fine-tuning operations, driving sales, and helping shape the future of a fast-growing concept with huge momentum.
This is your chance to lead a store that feels less like a workplace and more like a destination.
Coffee Shop Manager - What you’ll be doing:
As our Coffee Shop Manager, you’ll be the heartbeat of the café — leading service, driving standards, and making sure every customer leaves happier than they arrived.
Running the floor like a pro
* Lead day-to-day café operations with confidence and energy
* Keep service smooth, fast, and memorable during peak periods
* Maintain exceptional food hygiene, safety, and cleanliness standards
* Oversee stock ordering, supplier relationships, and cost control
* Monitor labour, sales, and operational KPIs
* Review P&L performance and spot opportunities to improve
* Handle customer feedback with professionalism and warmth
* Continuously look for smarter ways to improve service and efficiency
* Work with marketing on local activations, launches, and promotions
Building a team people love being part of
* Lead, coach, and inspire a high-performing team
* Create a positive, fun, and inclusive team culture
* Deliver training that builds confidence and capability
* Hold regular 1:1s and support career development
* Manage rotas, absence, and performance processes
* Partner with head office on recruitment and onboarding
Coffee Shop Manager - What we’re looking for
Essential
* Food Hygiene Level 2 or 3
* Minimum 1 year in kitchen, café, or hospitality operations
* Hands-on leadership style
* Strong people management skills
* Passion for hospitality and customer experience
Bonus points if you have
* Café, bakery, or fast-paced food concept experience
* Experience training and developing teams
* Confidence working with P&L reports and KPIs
What’s in it for you?
* Consistent working pattern
* One weekend day off every week
* One full weekend off every month
* Monthly performance bonus + tips
* 28 days holiday
* Free food perks (the dangerous kind… the delicious kind)
* Genuine progression opportunities in a fast-growing business
If you are ready to take the next step in your hospitality leadership career and make a real impact, click apply today and be part of something exciting