Grade B - £39,784 (National Framework) or £45,456 (London Framework – if you are London office based or homebased and live within the boundary of the M25) – There is also an additional homeworking allowance of £581 per annum for those working from home. Contracted Hours: Full-time 37 hours per week. We would consider Part-time – minimum 30 hours per week. Job-share will be considered. Talk to us about compressed hours. Contract Type: Permanent opportunity Location: Home-based, or Office based, flexible location. There will be some travel expected, particularly to our London office as that is where much of the team are based. Closing Date: Monday 26 May 2025 at 11.59pm This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn. Are you committed to helping us regulate health and social care within England? When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work what comes to mind? For 3000 people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement. If you would like to help us make a positive impact to health and social care within England, then read on. About the role…. This role will be pivotal in managing the design and delivery of content for our services. As the Content Design Manager, you will lead a team responsible for publishing simple, clear, concise and accessible information for all our users. You will ensure the content for our services is based on user needs and published in the right place and in the most appropriate format. You will oversee the work of five senior content designers and work on developing a new content strategy and the tools and guidance needed to support it. As well as being an effective leader and offering support to your team, you will also work with colleagues across the organisation. You will build and maintain effective relationships while championing our content standards. Essential skills required… We are looking for someone who has significant knowledge and experience of working in a content design role and preferably also of leading teams or projects. You will have a clear understanding of how to write clearly for a range of audiences and to design content around the way people use it. You will be passionate about making information clearer, tasks easier and processes more effective. A clear understanding of content design principles, methodologies and best practice are essential. We’re also looking for significant knowledge of – and experience in – digital and non-digital engagement. Experience of working to GDS or NHS design standards and in Agile teams is an advantage. What we offer you 27 days of leave per year, rising to 32.5 days with length of service, plus bank holidays (usually 8 days per year). Opportunities and support for in house and external training and development. Free, unlimited access to Headspace meditation app. Sports and gym discounts. Free employee assistance service 24 hours a day. NHS pension scheme, with around a 14% employer contribution. Discounts to high street stores, supermarkets, restaurants and more. Eligibility to apply for a Blue Light Card, which cost £4.99 and are valid for 2 years. Fleet home electronics and car leasing salary sacrifice scheme. Cycle to work scheme up to the value of £5,000. Internal reward scheme where you could win a voucher or two! We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network. Please click the link below to access the Job Description: - Please note some roles may be subject to a satisfactory DBS check Req2583 Content Design Manager - CCM.docx For an informal discussion or further information on the role, please contact Owen Griffiths, Deputy Director - Content and Channels Design Management - Owen.griffiths@cqc.org.uk or for general enquiries contact recruitment@cqc.org.uk Individual adjustments We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email: recruitment@cqc.org.uk CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of: age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation. Candidates must ensure that all information provided in their application is detailed in their own words and is factually accurate. Any examples provided must be taken from personal experience. CQC abides by honesty and integrity as part of its core values, if evidence of plagiarism or generating answers from other sources is found, applications may be withdrawn. Our Values Excellence – Meeting our challenge to be a high-performing organisation Caring – Treating everyone with dignity and respect Integrity – Demonstrating our passion for ‘doing the right thing’ Teamwork – Enabling us to be the best we can