Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients' wealth. Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK's most responsible wealth manager. We see it as our responsibility to invest for everyone's tomorrow. That means doing the right thing for our clients and for others too. Keeping the future in mind when we make decisions today. Looking beyond the short term for the most sustainable outcome. This is how we build enduring value for our clients, make a wider contribution to society and create a lasting legacy. Thinking, acting and investing responsibly. Job Title: Administration Assistant Department: Middle Office Location: Bristol Contract Type: 12 month Fixed Term Reporting to: Kaya Sheppard Closing Date: 19/04/2024 The Role To provide excellent client service by delivering the initiation of the account opening/account amendments process, including reviewing documentation, assessing completeness, monitoring of same until completion. Outcomes of the Role Tracks and monitor the progress of client cases, liaising with Investment Managers or direct with the Professional intermediary as appropriate. Prompt banking of client cheques and ensuring that funds are correctly applied on a timely basis. Supports robust management of risk by maintaining money laundering documentation. Encourages good working practices by advising Investment managers of correct documentation and procedures. Supports income generation by providing administrative support to increase capacity for Investment Managers who deal with many IFAs. Knowledge, Skills and Experience Ability to work individually and as part of a team. High level of numeracy and accuracy with a methodical approach to work. Ability to operate in a professional manner and to work within deadlines. Excellent communication skills. A good working knowledge of Microsoft Office, Word and Excel. Knowledge of Account opening and amendment systems, Quasar and RID. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values - those that are passionate about client service, operate with the highest levels of integrity and have a strong results focus.