You\'ll play a vital part in keeping people, property, and information safe. That includes:
* Emergency Call Handling: Expertly manage medical emergency calls and incidents, responding professionally and swiftly to alert Incident Responders across sites
* Fire Alarm System Management: Handle fire alarm notifications and mobilise the on-site Fire and Rescue Service efficiently
* Aerodrome Emergencies: Notify and mobilise resources for aerodrome emergencies
* Agency Coordination: Mobilise County Fire and Rescue Service and other agencies as needed or per SOPs
* Out-of-Hours Emergency Calls: Handle emergency calls for customers and other business areas during out-of-hours
* CCTV Vigilance: Perform regular camera checks with a focus on accuracy and vigilance. Report any camera faults promptly
* Incident Investigation: Conduct thorough investigations for on-site incidents using CCTV and access control software. Ensure quality and timely presentation of information
* Training and Flexibility: Be open to undertaking new training across SOC functions to meet customer and workload demands
* Ad Hoc Duties: Carry out additional tasks as requested by your Supervisor/Manager
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