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Frontline admin & complaints resolution officer

Leicester
Nottinghamshire Police
Resolution officer
€24,000 a year
Posted: 13 April
Offer description

A law enforcement agency in the East Midlands is seeking a customer-focused Admin Support Officer. In this role, you will be the first point of contact for complaints, ensuring concerns are handled sensitively and recorded accurately. You will maintain case records and provide telephone support while managing an active caseload. The ideal candidate will have strong communication skills and experience in a busy environment. Benefits include 24 days of annual leave, a local government pension scheme, and on-site facilities.
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