Overview
Salary: Up to £30,000 - £45,500 DOE OTE
Metro Rod works with major brands such as Tesco, Marks and Spencer, Mitie, Clarion, Axa, Wetherspoons and many others across FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered largely on a reactive basis. The company operates through over 60 franchisees covering the UK, and is part of the expanding Franchise Brands group.
We are looking for a dedicated and technically skilled individual based in Dorset to develop their engineering career within this sector and provide exceptional service to our high‑profile customers.
Responsibilities
* Carry out a range of services associated with tankers, cleaning, clearance, repair and maintenance of customers’ drains
* Deliver an exceptional standard of customer service and technical expertise
* Work in accordance with H&S and QA procedures
* Maintain your branded company service vehicle and equipment to the highest standards
* Accurately record work/job details via bespoke internal/client systems and applications
* Communicate effectively with clients and Metro Rod Support Centre colleagues to ensure excellent customer service at all times
* Commit to working for a 24/7, 365 service provider – this may involve participation in on‑call rotas or occasional unsociable hours
Requirements
* Experience in drainage essential – minimum of 2 years
* High‑pressure water jetting experience
* CSCS card
* Experience with CCTV surveys and lining an advantage
* Positive, flexible, can‑do attitude
* Willingness to work occasional/unsociable hours
* Hold a full UK driving licence
* MUST live in the Dorset area
Benefits
* Ability to work in a positive team environment and develop technical skills
* Competitive salary and benefits package
* Auto‑enrolment pension
* Van, mobile, uniform and PPE provided
* Structured training and development approach
* Formal apprenticeship courses available via ITOL, our certified provider
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