Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the 1 company in e-signature and contract lifecycle management (CLM). What youll do As the Public Sector Solutions Engineer, you will serve as a trusted technical advisor to our sales and account teams, helping public sector customers understand and adopt Docusign’s platform with confidence. You will partner closely with customers to translate their mission, regulatory, and security requirements into practical solutions that showcase the value of our products. This role will support sales opportunities by delivering security demonstrations, leading technical discussions, and guiding customers through solution design. You will also help address customer risk and compliance concerns by providing clear, contextual responses to security questionnaires, RFPs, and workshops. You will serve as a critical link between customer needs and Docusigns solutions, requiring strong communication and relationship-building skills. A key part of this role involves close collaboration with security, product, and infrastructure teams to align technical capabilities with customer requirements and ensure seamless transitions into deployment and ongoing success. Additionally, you will support Assessment and Authorization (A&A) activities, helping to ensure the timely preparation and submission of necessary security artifacts and evidence to third-party assessors. This position in an individual contributor role reporting to the Senior Director, US Public Sector Compliance. Responsibility • Lead cross-team collaboration to deliver secure capabilities that accelerate processes and strengthen initiatives • Partner with account executives, solution consultants, and customer success teams to help position Docusign’s public sector compliance story, respond to customer security inquiries, and guide prospective customers through risk and compliance discussions • Lead the effort to mature the risk management process and develop playbooks and/or procedures to support technical teams on compliance initiatives • Lead the adoption of artificial intelligence to streamline and automate audit processes • Measure success by addressing systemic vulnerabilities and risks by working with Prod/Dev, Sec Architecture, and infrastructure teams to operationalize or mitigate known security gaps • Drive the solution and compliance initiatives that enable Docusign to maintain federal and DoD authorizations while also supporting sales teams in communicating our security capabilities to public sector customers • Develop and maintain System Security Plans (SSPs), ATO package deliverables, and compliance artifacts to ensure successful submissions, annual assessments, and continuous monitoring Job Designation Remote:Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law. What you bring Basic • BA/BSdegreeor equivalent work experience • 5yearsof experience with security controls and compliance related to NIST and FedRAMP • Experience with risk management frameworks, including risk ratings and the ability to contextualize data based on risk (e.g., utilizing CVSS, CVE, NVD, NIST, DoD SRG) • Experience developing and implementing solution plans centered on integrating various security technologies and key security solutions. • Experience automating audit evidence collection across security and compliance frameworks (e.g., FedRAMP, NIST 800-53) • Experience with compliance and assessment of cloud native platforms and services (Data warehouse, Service Mesh, Container Images and Microservices Orchestration) Preferred • Experience creating and utilizing reports from security monitoring tools such as Tenable, Sysdig, Splunk, Windows Defender, Log Analytics (or similar) products • Proficient in rigorously validating that implemented security controls are fully effective and maintain strict alignment with industry-leading compliance frameworks, specifically FedRAMP, DoD Impact Level 4 (IL4) • Experience with organizing and driving network and system penetration tests to meet regulatory requirements, such as FedRAMP, StateRAMP, CMMC, DoD IL4