Your newpany
A well‑established and growing independent insurance brokerage is seeking an experienced Insurance Broker Manager to lead its specialist broking team. Known for delivering exceptional client service and strong technical expertise across Professional Indemnity (PI) andmercial lines, the organisation is continuing to expand and is looking for a confident, client‑focused leader to support its next phase of growth. This role is a chance for someone toe in as the Insurance Manager help run the book, the business and the operational aspect of the business.
Your new role
As the Insurance Broker Manager, you will oversee the day‑to‑day operations of the broking team, ensuring high service standards and technical excellence across all placements. You will act as a senior point of contact for key clients, provide expert guidance on PI andmercial insurance, and drive team performance through coaching, development, and leadership. You will play a central role in insurer negotiations, regulatorypliance, and business growth, working closely with senior leadership to maintain and enhance the firm’s strong market reputation. You will lead, support and mentor broking and client‑servicing staff while ensuring workloads are effectively managed and performance standards are met. You will provide expert technical guidance on the placement of Professional Indemnity andmercial insurance risks and will oversee how the team approachesplex enquiries.In your client‑facing capacity, you will act as the senior point of contact for key and strategic clients, ensuring they consistently receive clear, high‑quality advice and excellent service. You will play an important role in retaining existing clients and identifying opportunities to develop new business.A key element of your role will be managing the full placement process, ensuring that risks are appropriately structured, policy wordings are well considered, and terms negotiated with insurers represent the best oue for clients. You will also maintain strong, productive relationships with insurers and underwriters, keeping the team informed of market developments and underwriting appetite.In addition, you will ensure all broking activityplies with FCA requirements and thepany’s internal procedures. You will maintain accurate documentation, support internal audits, and contribute to ongoingpliance and quality‑control processes. This is a fantastic opportunity for those who want to lead from the front in a Broker where there is little politics and opportunity to implement both change and growth.
What you'll need to succeed
You will have significant experience within an insurance broker environment and will bring strong technical expertise inmercial, Professional Indemnity or financial lines UK insurance. You will have a solid understanding ofmercial insurance products and experience managing or supervising broking staff. You will also demonstrate excellentmunication, strong client‑relationship skills, and the ability to negotiate effectively with insurers. You will be highly organised,fortable solving problems, and capable of managingpeting priorities.It would be advantageous if you have experience working with professional clients such as architects, engineers and surveyors, as well as those in emerging professions. Professional qualifications such as Cert CII or Dip CII, or amitment toward achieving them, would also be beneficial. Experience in handling claims would further strengthen your profile.You would ideally want to step into a Broking Management role where you can put your enthusiasm into practice
What you'll get in return
You will receive apetitive salary of and benefits package, along with access to hybrid working arrangements. You will benefit from clear opportunities for career development and the chance to lead a respected team within a growing and well‑regarded brokerage based in Surrey.