Part of a nationwide group of trade suppliers - currently looking for a friendly, proactive, and detail-oriented Sales & Admin Assistant to join our close-knit team in Carlisle. Working exclusively with trade customers - from one-man operations to large companies - and pride ourselves on excellent customer service and a hands-on, collaborative approach. The branch is run by a small team, and teamwork is key to everything we do. What You'll Be Doing: Answering phone calls and emails from customers, suppliers, and other branches Processing sales and purchase orders Organising daily deliveries and collections Providing face-to-face service at our trade counter Managing paperwork, invoicing, and daily cashing up Taking payments via cash, card, and online methods Responding to product enquiries and sending out samples Coordinating stock transfers and overnight branch deliveries Supporting the branch manager with daily operations Participating in annual stocktake What We're Looking For: Strong communication and organisational skills Confidence using computers and picking up new systems Ability to work independently and as part of a team Previous experience in a sales/admin or customer-facing role preferred Dependable, adaptable, and happy to help wherever needed Why Join Us? Supportive and friendly working environment Regular weekday hours - no weekends or bank holidays Opportunity ...