Dental Receptionist
Full Job description:
A great opportunity has arisen at Cowbridge Dental Specialists. We are looking for an enthusiastic dental receptionist to join our multi-disciplinary practice in Cowbridge. Our focus is to ensure our patients receive the highest quality of treatment, efficiently and in a clean and comfortable environment. The ideal candidate to have excellent communication and IT skills and have a desire to develop their potential. We are looking for the right person to join our small friendly team.
We will expect you to have exceptional customer service skills and provide a high-level service to our patients.
Reception Duties involve:
· Welcoming patients and visitors to the practice.
· Responding to enquirers in a professional and friendly manner.
· Scheduling appointments for patients, and planning the dairy effectively.
· Monitor waiting lists.
· Keeping patients informed of any necessary information.
· Maintaining patient records accurately.
· Collecting payments and recording them.
· Dealing with outstanding payments.
· Writing letters and emails to patients.
· Ordering and maintaining stationary supplies.
· Keeping the reception and waiting area tidy.
Essential skills and experience required:
· Previous experience in healthcare is preferred.
· Outstanding customer service skills and IT skills.
· Attention to detail.
· Confidence and an empathetic nature.
Schedule:
· Monday-Friday (no weekends)
· 8 hour shifts
· No late evenings
Salary will depend on experience and will be discussed at second interview.
Job Type: Full-time
Pay: From £13.50 per hour
Benefits:
* Company pension
Experience:
* Dental receptionist: 1 year (required)
Work Location: In person