Role Overview:
We are looking for a proactive and organised Account Manager to support the day-to-day sales, hires and operations of our clients business. This role involves managing incoming sales enquiries, maintaining strong customer relationships, and assisting with the smooth running of the office and wider sales function.
Key Responsibilities:
• Handling day-to-day incoming sales enquiries via phone, email, and face-to-face. • Building and maintaining relationships with new and existing customers • Preparing and following up on quotes, orders, and sales/hire opportunities • Keeping the CRM system fully up to date with accurate customer and sales/hire information • Attending exhibitions (expos) to promote the business and generate leads • Conducting site visits where required to understand customer needs and support sales • Assisting with general day-to-day office operations and supporting the wider team • Working closely with other departments to ensure smooth order processing and delivery • Supporting marketing and sales initiatives, including campaigns and gathering customer feedback.
Skills & Experience:
• Ideally have experience of working for a portable building/ welfare unit hire & sales supplier, plant hire, tool hire or off-site construction company. • Previous experience in a sales, hires or account management role preferred • Strong communication skills • Good organisational skills with attention to detail • Ability to manage multiple tasks and prioritise workload • Confident using CRM systems and Microsoft Office • A proactive and team-focused approach
Candidate Requirements:
• Friendly, professional, and approachable • Self-motivated with a strong work ethic • Adaptable and willing to support across different areas of the business
Benefits:
• Permanent, full-time role (40 hours per week) • Office-based: Monday to Friday, 8:30am – 5:00pm • (Includes 30-minute lunch break and two 15-minute breaks) • Salary: Dependent on experience • Holidays: 28 days including bank holidays • Sick Pay: In line with statutory sick pay scheme • Pension: NEST pension scheme.
Drving Licence is eseential for this role, due to the rural location of the business