Job Description
To timely process and consolidate air export shipments, while ensuring consistent communication with branches and providing an exceptional customer service.
Task and Duties:
* Prepare master air waybills and needed documentations
* File customs documents
* Ensure smooth and timely freight process flow
* Receive and update shipment status in a timely manner
* Ensure accurate and timely data entry into our operating system
* Track and Trace Air Export shipments
* Interact with branches in arranging their international shipments, meeting / exceeding customer service standards
* Coordinate with our contracted service providers in procuring space and services
* Contribute to maintain strong relationships with service providers (Airlines, trucking companies, and others)
* Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements
* Understand department process flow, constantly looking for areas of improved efficiency
* Meet KPI standards, as per the company’s procedures
* Overseas communications
This is a full time Day shift position working 4 on 4 off 7am - 7pm
Qualifications
* 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
* Global logistics industry knowledge
* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
* Pro-active, strong organizational skills
* Good computer skills (Excel, Word)
* IATA/FIATA and Hazardous Materials certification a plus
Additional Information
Expeditors offers excellent benefits:
* Health Plan: Medical
* Life Insurance
* Employee Stock Purchase Plan
* Training and Personnel Development Program
* Growth opportunities within the company
* Employee Referral Program Bonus