The role CQC Service Manager The Role Southern Housing are looking for a CQC Service Manager to join our care services leadership team based across the Isle of Wight. In this role you will be working from and with multiple care services, ensuring that they remain compliant with CQC (Care Quality Commission) regulations and local authority contracts. You will be leading and managing the operational effectiveness of Southern Housings registered care and extra care services, promoting the highest standards of quality, efficiency and consistency. You will be subject to an enhanced Disclosure & Barring Service and Adult Barred List check. A driving licence and access to a vehicle with business insurance, for which mileage will be paid, is essential. Please note this is a 12 month Fixed Term Contract What you'll be doing Oversight of all care regulated services delivered by us - Care Homes, Extra Care, Domiciliary Care Lead and directly manage staff Ensure effective implementation of staffing policies and procedures and to support staff with management or supervisory responsibilities Ensure that risk management procedures are consistently followed Maintain robust performance monitoring and management systems Monitor the performance of and progress of services using the CQC standards Produce timely and accurate statistical information and reports as required What you'll need A Level 5 Registered Manager qualification Experience of managing care regulated services in various settings Extensive knowledge of CQC, statutory requirements, and legislation relevant to the provision of housing, care and support Experience of working within structured budgets Drivers licence and access to a car for business use For more information on the requirements of the role please see the Job Description attached to the advert on our job page on the Southern Housing website Benefits in working with us As a trusting and competitive provider of care and support services on the Island, we can provide you with paid travel time, generous mileage and holiday allowance, paid DBS and training as well as health benefits package. And if you're interested in career progression, then we are the employer for you! The ability to buy extra leave and discount cards Flexible working hours - covering weekdays, evening & weekends Employee referral scheme Cash claim-back on medical treatments Full training provided at no additional cost Additional payment for sleep-in duties, where applicable Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insurance Closing Date: 4th July 2025 at 23.59pm Applying for roles with us We value authenticity and personal effort in job applications. To ensure fairness and transparency in our recruitment process, we discourage candidates from using artificial intelligence in their applications and ask that submissions are personally written and not generated by artificial intelligence (AI). About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. We value authenticity and personal effort in job applications. To ensure fairness and transparency in our recruitment process, we discourage candidates from using artificial intelligence in their applications and ask that submissions are personally written and not generated by artificial intelligence (AI). What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.