Hackajob is hiring a Shift Lead - Service Operations for their Swindon office on a hybrid basis. This critical position requires experience in IT Service Operations and effective incident management. The ideal candidate should have strong leadership abilities, communication skills, and a degree or equivalent technical experience. Responsibilities include overseeing shift operations, coordinating major incidents, and ensuring service quality. The role offers a salary of £43,200 plus bonuses and a range of benefits including 25 days of annual leave, life insurance, and a pension scheme.
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