St Albans
Up to £55,000 plus bonus
We’re looking for an exceptional General Manager to take full ownership of a beautifully refurbished, lifestyle-led retail destination. If you’re commercially savvy, love developing teams, and thrive on blending retail, F&B, and experiences, this is the role for you.
About the Role
You’ll be running a stunning site with a strong management team of four. From seasonal rollouts to merchandising, from maximising F&B performance to leading a team of 60, this role is truly multi-faceted.
You’ll have full P&L accountability, reporting directly into the Operations Director, and the freedom to make the site your own. With a plan in place, your expertise and commercial flair will be key in mastering it for your site.
What You’ll Do
* Lead and inspire a talented team, coaching and developing them to achieve their potential
* Deliver outstanding commercial results – from retail to F&B
* Drive seasonal visual merchandising and implementation
* Ensure exceptional customer experiences, both in-store and in the restaurant
* Oversee operational standards, stock control, health & safety, and all compliance
* Collaborate with central teams on marketing, strategy, and investment opportunities
Who We’re Looking For
* Strong retail experience – previous retail knowledge is essential
* Proven commercial acumen – you understand a P&L inside out
* A people person – passionate about developing and motivating your team
* Energetic, hands‑on, and able to lead by example
* Creative eye for merchandising and seasonal presentation
* Experience in F&B management within a retail environment is highly desirable
#J-18808-Ljbffr