Senior Content Designer
Location: Manchester, England, United Kingdom.
About the Role
* Already be an expert in content design
* Help clients explore and solve problems with user‑centred design
* Champion inclusive approaches and styles within content design
* Establish and manage relationships with clients and stakeholders
* Be comfortable working in rapid sprint cycles
* Run workshops with your team and stakeholders
* Participate in Hippo communities of practice, including attending content crits and writing blog posts
* Support Hippo in recruitment, events, blog‑writing and winning new business
* Promote Hippo values
* Be a strong communicator
* Have a positive “can do” attitude
Preferred
* Develop and implement new content strategies for a business area or organisation
* Understand information architecture techniques and principles
* Use content audits to implement a content maintenance plan
* Produce technical content where appropriate
Agile and Multidisciplinary Team Experience
* Experience of Agile ways of working through the project lifecycle (Discovery, Alpha, Beta, Live)
* Experience of working with user researchers, UX or interaction designers and other members of a multidisciplinary team (for example, product owner, delivery manager, developers, business analysts)
Agile Process Expertise (Optional)
* Identify the best Agile processes for projects and measuring the success of outcomes
Consultancy and Business Experience
* Manage tricky conversations when people don't understand the value of Agile user‑centred design
* Be experienced and confident at explaining design decisions to people
* Have the ability to line manage, coach or mentor people
Consultancy and Business Experience (Optional)
* Write and contribute to bids and business documents
* Pitch new ideas and proposals to colleagues and clients
Industry Experience
* Extensive demonstrable experience as a content designer in the public sector
* Excellent working knowledge of the Government Digital Service (GDS) Digital Standard and Central Digital and Data Office (CDDO) assessments
Industry Experience (Optional)
* Experience of working as a content designer for private sector companies
Benefits
* Contributory pension scheme (Hippo 6% with employee contributions of 2%)
* 25 days holiday plus UK public holidays
* Perkbox access for a wide range of discounts
* Critical illness cover
* Life assurance and death in service cover
* Volunteer days
* Cycle‑to‑work scheme for the avid cyclists
* Salary sacrifice electric vehicles scheme
* Season ticket loans
* Financial and general wellbeing sessions
* Flexible benefits scheme with options of:
o Private health cover
o Private dental cover
o Additional company pension contributions
o Additional holidays (up to an extra 2 days)
o Wellbeing contribution
o Charity contributions
o Tree planting
Diversity, Inclusion and Belonging at Hippo
At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio‑economic backgrounds can we create an environment where all can contribute and thrive.
We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture.
We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.
About the Company
Hippo designs with empathy and builds for impact by combining data‑informed evidence, human‑centred design and software engineering. We are a digital services partner invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve desired outcomes. We firmly believe that technology should serve humanity, not the other way around, taking a human‑centred approach to everything we do. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society.
Hippo Locations
* Leeds (headquarters)
* Glasgow
* Manchester
* Birmingham
* London
* Bristol
Employment type: Full‑time.
Seniority level: Mid‑Senior level.
Industry: Professional Services.
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