Receptionist / administrator / office apprentice

We are seeking to appoint a friendly, organised and reliable Receptionist / Administrator / Office Apprentice (GAT 4) to join our busy school office.

This is an excellent opportunity for someone who enjoys working with people, is confident in a front-facing role, and is keen to develop their skills within a supportive school environment.

About the role

As the first point of contact for parents, carers and visitors, you will play a vital role in creating a welcoming and professional environment for our school community.

You will support the day-to-day running of the school office, with a focus on attendance, communication and administrative systems, and act as a key link for health and safety processes.

The hours are 37 a week, Monday to Thursday 8:30am to 4:30pm and Friday 8.:00am to 4:00pm (half an hour for lunch).

Key responsibilities

• Act as the first point of contact for parents, carers and visitors, in person and on the telephone
• Provide a warm, professional and helpful reception service
• Manage and monitor attendance, including first-day response calls
• Complete and maintain registers and pupil records accurately
• Act as a Health and Safety contact, supporting reporting, record‑keeping and communication with relevant teams
• Respond to parent queries and direct enquiries appropriately
• Support general administrative duties to ensure smooth office operations

What we are looking for

• A confident and approachable individual with strong customer service skills
• Excellent organisational skills and attention to detail
• Clear and professional communication skills
• The ability to remain calm and professional in a busy environment
• A willingness to learn and develop; full training will be provided
• Basic IT skills; experience of Arbor would be an advantage but is not essential

What we offer

• A welcoming and supportive team
• Full training and development opportunities
• A varied and rewarding role at the heart of the school community

Safeguarding

Greenwood Academies Trust is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment.

The successful candidate will be subject to an enhanced DBS check and satisfactory pre‑employment checks.

About us

The Rushden Primary Academy, part of the Greenwood Academies Trust, opened in September 2015 and reached full capacity in September 2021. The Academy boasts a state‑of‑the‑art building with a dedicated team who aim to provide a vibrant, purposeful environment for children to learn. They are passionate about helping all children to succeed, supporting their development to become active members of the community.

In return we have multiple benefits for our talented and highly valued people

• Access to Benefit Hub - the world’s largest discount marketplace
• A free Wellbeing Gateway platform and mobile app
• A free, 24/7 Employee Assistance Programme - confidential & compassionate support when you need it
• Lease a brand‑new or pre‑loved hybrid vehicle through our Salary Sacrifice Car Scheme
• Train & qualify as a Mental Health First Aider. We aim to have a qualified Mental Health First Aider in each academy
• Supporting your professional development through CPD, Apprenticeships, Upskilling and Professional Review
• Generous public sector pension schemes for everyone
• Eye tests & Spectacles Discount
• Family friendly policies and time off for dependants
• Dedicated ECT support programme
• Access to savings in childcare costs
• Generous annual leave allocation
• Automatic pay progression
• Free parking on all sites
• Principles on workload & directed time for teaching staff
• Professional Supervision for Academy Leaders

If this post attracts sufficient interest before the closing date, we may decide to close and interview this vacancy at an earlier date, so an early application is advised.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment. All posts will be subject to receipt of satisfactory enhanced DBS disclosure, medical and reference checks. All pre‑employment checks are in line with "Keeping Children Safe in Education".

The Trust welcomes applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation.

All applicants must be able to provide evidence of their Right to Work in the UK prior to commencement of employment. As part of our need to comply with UK immigration rules, you will be required to provide Home Office stipulated documentation prior to interview.