Production Office Clerk
Location: Bootle, Liverpool
Salary: £ d.o.e.)
Hours: 8:00am to 5:30pm (Mon – Fri)
Company
Warwick Development (North West) Ltd was established in 1998 and has since then positioned itself as Liverpool's premier trade frame supplier of windows and doors including bi fold doors.
Based in Bootle, Liverpool, Warwick supply windows, doors, bi fold doors, sliding patios to trade installers across Merseyside, Wirral, and North Wales. Due to the increase in demand for our product range, we currently have vacancies within our sales office.
Summary of the position
We are looking for an office-based Production Office Clerk ideally someone with experience with windows & doors estimation, order processor for the manufacture and supplier of windows and doors is a plus but training will be provided for the right candidate. Must possess excellent communication and interpersonal skills, and extremely strong attention to detail.
Responsibilities will include processing orders, general office administration, whilst also reporting to the supervisor /manager and working closely with various departments.
Responsibilities and Duties
· Processing orders with high attention to detail
· Logging & input of orders on internal manufacturing system.
· Checking accuracy and completeness of incoming and out-going information
· Ensure orders are processed in a timely and accurate manner
· Meet daily deadlines for manufacturing and collections to take place.
· Issue accurate documentation to shop floor operations personnel.
· Excellent time management, planning & organizational skills along with good communication skills
· Taking electronic payments
· Developing customer relationships via telephone and email
· Updating systems where delivery dates, prices are required.
· Ongoing update of delivery dates and timings.
· Keeping active knowledge of stock and levels.
· Work with the department supervisor to maintain and uphold quality standards and operating procedures
· Reading architectural drawings, inputting data, and returning quotations to customers.
· Perform any other duties as and when requested by management.
· Follow health and safety procedures and legislation
Qualifications and Skills
· GCSE/ A-Level / HNC / Bachelor's degree
· Must be computer literate with good speed and accuracy of typing and spelling skills and strong Microsoft Office skills (Outlook, Excel, and Word). Windowmaker
· Excellent customer service and call handling skills in a professional phone manner
· Knowledge of integrated Windowmaker or similar design software
· Available to work full time
Core Behaviours
Ø Honesty - Be open, and truthful
Ø Integrity - Do the right thing and be reliable
Ø Trust - The best foundation for relationships is built on trust
Ø Respect - Embrace differences and earn trust
Ø Responsibility - Taking ownership and overcoming challenges as a team
Ø Safety & Health - We share the commitment to safety and health for all.
Ø Loyalty – We are Warwick's biggest advocates and work together with our customer and suppliers
Job Types: Full-time, Permanent
Pay: From £12.50 per hour
Work Location: In person