£21.0 to £26.0 per hour, Up to £26 per hour
Contract Type: Temporary
Hours: Full time
Disability Confident: No
Closing Date: 01/04/2026
About this job
We're recruiting for an experienced Tenancy Enforcement/ASB Officer in Liverpool to support our social housing client during a period of sickness cover.
This role requires someone confident managing a mixed caseload, responding quickly to tenancy breaches and ASB reports, and working closely with agencies to ensure safe neighbourhoods.
You will be required to work 1 day per week in St Helens, 1 day per week in Liverpool, with the remainder of the week working from home and completing patch visits.
Key responsibilities
* Manage a caseload of ASB and tenancy enforcement cases from initial report to resolution
* Carry out patch visits across Liverpool and St Helens
* Conduct interviews, gather evidence, prepare statements and take enforcement action where required
* Work collaboratively with internal teams, community groups, and external agencies
* Complete risk assessments, maintain accurate case records and follow correct legal processes
* Provide advice, interventions and early‑resolution support to tenants
* Prepare documentation for court and attend hearings where necessary
What you'll need to succeed
* Experience managing ASB and tenancy enforcement cases within social housing
* Strong knowledge of housing legislation, enforcement tools and community safety practices
* Confident conducting investigations, interviews and patch‑based work
* Excellent communication skills and ability to handle challenging situations professionally
* Strong organisational skills and the ability to work independently
What you get in return
* Weekly pay competitive hourly rates
* Hybrid working
* Mileage reimbursement
* Option to be paid PAYE or Umbrella
What you need to do now
If you're interested in this role, click 'apply now' to forward an up‑to‑date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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