Job Description
ICT 1st LINE SUPPORT TECHNICIAN
KEY POINTS
* Onsite role based in Newark– £28K
* Provide first-line technical support to internal users across multiple sites
* Opportunity to gain an ITIL Level 3 qualification
* Mix of service desk work, hardware/software support, and basic network/server monitoring
* Flexibility required for occasional out-of-hours work linked to major ICT projects
ABOUT THE CLIENT
We’re supporting a well-established, forward-thinking public sector organisation with a strong people-first culture. They pride themselves on delivering a high-quality service to internal users and the wider community, with a real focus on employee wellbeing, development, and professional growth.
The organisation fosters a supportive and inclusive environment, with regular engagement initiatives, recognition programmes, and a culture built around collaboration and continuous improvement.
THE BENEFITS
1. Local Government Pension Scheme (career average)
2. Generous annual leave entitlement, increasing with service
3. Flexi-time scheme and family-friendly policies
4. Funded health cash plan and lifestyle benefits platform
5. £10 per month gym membership at local facilities
6. Free onsite s...