Location: Stevenage (1-2 days per week onsite)
Duration: 6 month contract
Rate: £34.87ph UMB (Inside IR35)
Role details
Our client, a leading defence and security company, is looking for a Business Analyst to join them on a contract basis. The Business Analyst is responsible for establishing structured project delivery, documentation standards, and operational processes for the CAFM function.
The role will define requirements, process maps, governance frameworks, and change management structures to support successful and ongoing development of the CAFM platform.
The position will act as the bridge between the FM System Admins and other teams, ensuring the CAFM implementations are delivered with clear scope, defined requirements, and controlled project governance.
Key Responsibilities
* CAFM Project Governance & Delivery Framework
* Develop and implement delivery framework for CAFM implementation and system enhancements
* Establish project governance processes and documentation standards
* Define project lifecycles stages, deliverables and milestones
* Support CAFM project teams with structured delivery approaches
* Lead stakeholder engagement and requirements gathering activities
* Produce high-quality business and functional requirements documentation
* Translate operational needs into clear CAFM system requirements
* Ensure requirements are traceable through delivery and testing
* Document and analyse key facilities management workflows supported by the CAFM system
* Produce current-state and future state process maps
* Develop standard operating procedures and operational documentation
* Identify opportunities to improve operational efficiency through improved system use
* Design and implement a structured change management process for CAFM system updates
* Establish a change request and approval workflow
* Support prioritisation and management of the CAFM Development backlog
* Help establish release management and system update processes
* Work closely with Facilities Management teams, System Admin, IM teams and sensor stakeholder
* Facilitate workshops to gather requirements and design processes
* Provide clear documentation and communication throughout project delivery
Key Deliverables
The successful candidate will lead the development of a CAFM delivery and governance framework, including:
* CAFM project lifecycle and delivery model
* Standard project documentation templates
* Business and functional requirement document
* CAFM process library and operational workflows
* CAFM system change management framework
* System governance structure
* CAFM implementation toolkit
* Documentation and knowledge base for CAFM operations
Skillset / experience required
Essential
* Proven experience as a business analyst or senior business analyst
* Strong experience documenting business and functional requirements
* Demonstrate experience in process mapping and operational design
* Experience supporting system implementations or enterprise platforms
* Strong stakeholder engagement and facilitation skills
* Excellent documentation and communication abilities
Desirable
* Experience working with CAFM, asset management or facilities management systems such as:
* IBM Maximo
* Planon
* Archibus
* Experience within facilities management, real estate or property operations
* Experience establishing governance framework or change management processes
* Knowledge of project delivery methodologies or business analysis frameworks
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