Client Manager – Financial Institutions/Financial Services
Do you have a strategic approach when dealing with clients?
Are you interested in working with some of the UK’s largest Financial Institutions?
Aon has a Client Manager role in its London-based Financial Services team as day-to-day liaison with Financial Services clients.
This is a hybrid role with flexibility to work virtually and from our flagship London office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
A typical day will involve collaborating with colleagues to deliver client results, meeting with clients to understand their needs and dealing with day‑to‑day risk requirements your clients have.
* Delivery of business results against financial and operational metrics, meeting new, retention and rollover targets as well as seeking opportunities across other solution lines to increase Aon penetration. Use standard methodology to scale better outcomes for clients and actively share within the business.
* Constant development of Aon IQ – through formal training and knowledge sharing in addition to participation in Client Planning, maintains proven understanding of all Aon services and ensures that the client understands the full value delivered.
* Delivery of the Aon Client Methodology consistently for each client or where relevant in collaboration with the ECG. Applies Aon standards, including bringing all key collaborators at Aon and the Client together for deep strategy and execution of our commitments and plans. AAV – pricing and value; rollover.
* Communicates effectively and gives/receives feedback to continually elevate the success of the team. Ability to act on feedback to ensure appropriate remediation plans can be delivered.
How this opportunity is different
This is an opportunity to work within an established team at one of the market-leading brokers focusing on the wider FI sector. The pool of solution line expertise across a variety of areas of risk transfer at your disposal is unique. The emphasis on collaboration to deliver unmatched results makes this an exciting opportunity.
A client owner for a portfolio of FI accounts, this role is accountable for managing day‑to‑day relationships with clients and working with Directors to deliver distinctive client experiences. You will actively support the FSG Leadership team to build and deliver on its core priorities such as growth lever plans, DAU delivery, governance, best practice client service delivery, and market/broking engagement.
Skills and experience that will lead to success
* Industry IQ – knowledge and experience of insurance industry, preferably dealing with Financial Institutions.
* Builds and maintains deep client relationships.
* Consultative approach.
* Financial acumen.
* Effective communication.
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