Job Description
1. Inward faster payments entries to tally with NatWest account statement.
2. All the inward cheques and direct debits are processed and return are submitted
3. on time to avoid risk/loss to the Bank.
4. Checking whether stop payments are in place and actioned when it comes for payment.
5. Checking and authorising the entries related to debit card transactions.
6. Ensure customer chargeback queries are taken up with MasterCard on time and
7. tracking of chargeback on a regular basis.
8. Ensure all customer related queries are attended in CRM.
9. Debit card reconciliation/and related issues.
10. Posting the outward clearing entries after checking whether total is tallied.
11. Checking whether standing orders are set up and processed in line with the
12. customer’s request.
13. Ensure that all faster payments request are processed with necessary approvals in line with our policy and customer signature is matched.
14. Authorising the payments in bankline after checking the random entries and total amount.
15. Co-coordinating with other departments/branches in case of any queries related to Clearing work.
16. Assisting and managing the team members to get the job done on time without any errors.
17. Ensure that all day to day is completed by the team members at the end of the day.
18. Other day to day work f...