Better places, thriving communities.
Reprographics Supervisor
An opportunity to join an experienced, versatile team, delivering first class administration services to our world class Armed Forces personnel.
Position Overview
The post holder will be responsible for the successful provision and delivery of Reprographic support services to meet the needs of the customer at MOD Abbey Wood, Bristol.
Main Responsibilities
1. Produce printed or electronic documents by means of digital printing or document scanning.
2. Producing finished documents to the customer's specifications as instructed on the Job Sheet.
3. Operate and undertake general maintenance of reprographic equipment.
4. Ensure all activities are carried out in full compliance with current Health and Safety Regulations, Copy Right and the General Data Protection Regulations.
5. Undertake any additional tasks as determined by the Line Manager.
6. As a Subject Matter Expert for reprographics services, promote best practice, and deliver the contracted requirement to the appropriate quality standard and the agreed service levels, including the completion of internal checks and controls.
7. Promote the development and optimum performance of the delivery team, taking appropriate and timely action to mitigate risk and the potential for service failure across all service areas.
8. Identify and implement innovative solutions to meet the emerging demands of the business within contractual boundaries.
9. Be responsible for equipment, ordering stores and waste disposal within the department.
10. Ensure all activities are carried out in full compliance with current Health and Safety Regulations, the General Data Protection Regulations, and Copyright Law.
11. Undertake any additional tasks as determined by the Line Manager, including leading on change to meet the emerging needs of the business.
What we are looking for
The successful candidate will be well-organised, precise, confident with credible communication skills readily able and willing to contribute at all levels. In addition, the individual will be versatile, intuitive, and professional with good judgement and absolute integrity. Pro-active and persuasive when required and responsive to changing needs of the business and demands of the customer, while remaining calm under pressure and self-motivated, the incumbent will be reliable and well presented, giving a positive image of MITIE company values. In addition, the following is needed.
12. Excellent organisational skills, with strong customer service skills and experience of working to tight deadlines.
13. Administration and supervisory experience with good motivational skills and a high degree of integrity.
14. A strong team player and able to use own initiative.
15. Credible verbal and written communicator with the ability to develop close working relationships.
16. IT literate with a good working knowledge of MS Office applications and Adobe Suite, and the ability to learn new software systems.
17. Ability to manage short notice changes to requirements and deadline.
18. Good standard of education.
Additional Information
MOD security clearance and DBS Standard required. To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 3 years to gain a Counter Terrorist Check, 5 years for Security Clearance and 10 years for Developed Vettingprior to the date of application. All Developed Vetted posts are required to be UK Nationals.
Proof of right to work in UK is essential. The Contract operates a 37.5 hour working week between the hours of and Mon to Fri only. The current working hours allow for an early finish on a Friday.
Required to wear approved company work wear.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Dan Dyke at .