Job Title: Council Tax Officer Location: Enfield Council, Civic Centre (Hybrid - 20% office / 80% home) Hourly Rate: £20 per hour Working Hours: 35 hours per week Contract Duration: 16 June 2025 - 12 September 2025 IR35 Status: Inside IR35 Application Deadline: 30 May 2025, 18:00 About the Role: Enfield Council is seeking an experienced Council Tax Officer to join its Revenues Collection Service team on a temporary basis. This is a fantastic opportunity to contribute to a high-performing, customer-focused service that supports the effective collection of council tax across the borough. Key Responsibilities: Accurately process and manage customer council tax accounts Handle all aspects of council tax including: Account set-up, maintenance, and review Assessment of discounts, disregards, and exemptions Payment arrangements Pre- and post-court processes Liaison with enforcement agents (bailiffs) Provide excellent customer service, including effective engagement with vulnerable or challenging customers Work in line with statutory regulations and corporate policies Contribute to a collaborative team environment Requirements: Previous experience in council tax administration or local authority revenues services Strong knowledge of council tax legislation and collection processes Ability to manage a busy caseload and meet deadlines Good communication skills, both verbal and written Competent in using relevant systems and software Ability to work both independently and as part of a team Benefits: Competitive hourly rate of £20 Hybrid working arrangement (80% home-based) Opportunity to gain further experience in local government How to Apply: Submit your application by 18:00 on 30 May 2025 to be considered for this role.