About Bright Futures UK
Bright Futures UK supports children and young people aged 5 to 24 whose education has been disrupted due to serious long-term physical or mental health conditions. We offer online one-to-one tutoring, befriending, and mentoring programmes, as well as group activities including hospital workshops, industry events, and advocacy initiatives. Working with hospitals, families, and partner services, we make sure children and young people experiencing health-related challenges are not left behind.
Role Overview
Provide an adaptable programme and volunteer support across referral intake, onboarding, delivery, safeguarding, and impact. The postholder will be placed on a primary track that suits their strengths and the organisation’s needs, while contributing to core team tasks.
Key Responsibilities
1. Move children and young people or volunteers smoothly through referral or onboarding steps and keep them informed at every stage.
2. Maintain clear, accurate records in our CRM and task systems, meeting GDPR and safeguarding standards.
3. Coordinate logistics such as calls, meetings, sessions, and training, including invitations, reminders, and attendance records.
4. Complete required paperwork and checks.
5. Build positive relationships with families, hospitals, sch...