What you’ll be doing
1. Provide day‑to‑day commercial legal advice to the Consumer unit across multiple sales channels, including retail stores (owned and franchised), field sales, contact centres and digital.
2. Draft, review and negotiate a wide range of commercial contracts with third‑party partners (for example franchisees, field sales providers, contact centre outsourcers, Pay‑As‑You‑Go distributors, comparison sites and other commercial partners).
3. Build strong, trusted relationships with key business stakeholders, developing an in‑depth understanding of their objectives, risks and commercial drivers.
4. Interpret existing contracts and provide clear, practical in‑life advice to help stakeholders manage issues, changes and disputes.
5. Support new business and channel initiatives by identifying legal risks and proposing pragmatic, commercial solutions that enable growth while protecting BT’s interests.
6. Work closely with colleagues in the wider legal team to ensure a consistent approach to contracting, risk management and governance across Consumer.
7. Keep up to date with relevant legal and regulatory developments affecting consumer channels and reflect these in advice, templates and ways of working.
Skills and Experiences
8. Qualified solicitor with a Bachelor's degree in Law (or equivalent legal qualification).
9. 2–5 years' post-qualification experience (PQE) in commercial, contracts or business law (private practice and/or in-house).
10. Experience advising on, drafting and negotiating commercial agreements, ideally including contracts with third‑party providers, franchise or channel partners, and/or outsourced service providers.
11. Ability to build strong, trusted relationships with business stakeholders, quickly understand their commercial drivers, and provide clear, pragmatic in‑life legal advice.
12. Strong analytical and problem-solving skills, with sound legal judgment and the ability to balance legal risk with commercial objectives.
Company Culture
We foster a culture of integrity, accountability, and continuous improvement. Our team is dedicated to maintaining high standards of compliance and risk management.
Benefits
13. Annual on-target bonus 10% (personal and company multipliers)
14. BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
15. Life Assurance
16. Direct share scheme
17. Exclusive colleague discounts on our latest and greatest BT broadband packages
18. 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
19. My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
20. Discounted EE TV including TNT Sport and the NOW Entertainment membership
21. Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
22. Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
23. 25 days annual leave (not including bank holidays), increasing with service with buy holiday option
24. Volunteering days so you can give back to your local community
25. Brand new electric vehicle salary sacrifice arrangement, known as 'My EV'
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.