We are seeking a highly organised, compassionate and experienced Principal Support Officer to join our Foundation Learning department.
This is a key leadership role responsible for the day-to-day management of the Learning Support Team and the delivery of high-quality support for learners with severe learning difficulties, disabilities and complex needs. Reporting to the Head of Section
* Foundation Learning, you will play a vital role in promoting learner independence, wellbeing and positive educational outcomes, while ensuring compliance with EHCP requirements, safeguarding standards and local authority expectations.
Responsibilities
* Lead, manage and organise the Learning Support Team, including staffing, timetabling, rooming and operational procedures
* Assess learner support needs and oversee the design, implementation and review of individual support plans, EHCP provision and risk assessments
* Monitor and evidence the effectiveness of learning support through registers, attendance tracking, audits and progression reviews
* Line manage Learning Support staff and agency staff, including induction, appraisals, absence management and professional development
* Lead on CPD for Learning Support Assistants, ensuring staff maintain up-to-date skills and statutory compliance
* Provide direct learning support where required, modelling best practice and maintaining professional competence
* Work collaboratively with curriculum teams to ensure support provision enables effective curriculum delivery
* Provide pastoral care, contribute to safeguarding processes and liaise with parents, carers, local authorities and external agencies
* Support enrolment, induction, reviews, events, enrichment activities and wider college initiatives
Skills, Knowledge and Expertise
* Relevant Level 3 qualification or above in Learning Support, SEND, Education, Health & Social Care or a related field
* Significant experience supporting learners with severe learning difficulties, disabilities and complex needs
* Proven experience of leading or managing staff, including performance reviews and development
* Strong understanding of SEND legislation, the SEND Code of Practice and inclusive education
* Excellent communication, organisational and leadership skills
* Experience working with EHCPs, safeguarding procedures, behaviour management strategies and multi‑agency partnerships
* Ability to work flexibly and collaboratively across departments in a busy education environment
Benefits
* Attractive pay aligned with sector standards outstanding annual leave
* Enjoy 35–50 days annual leave, plus 8 bank holidays and additional Christmas closure days
* Career Development: access to dedicated development days, CPD opportunities and leadership pathways
* Cycle to Work Scheme – save money and support a healthier commute
* Reduced rates on hair & beauty, dog grooming, car health checks and more
* Fitness Benefits – use our college gym or access discounted local gym memberships
* Generous Pension – 21.5% employer pension contribution for non‑teaching roles
* Retail & Travel Discounts – access savings through UNIDAYS, Student Beans and Blue Light Discount
* Free Will Writing Service – professional support for future planning
* Free Flu Vaccination – stay protected at no cost
* Wellbeing Support – confidential counselling and wellbeing platforms
* Recognition & Celebration – staff awards, recognition events and celebration days throughout the year
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