Service & Warranties Administrator
Brighouse, West Yorkshire, HD6
£30,000 - £32,000 Per Annum + Benefits Package
Our client, an established and reputable automotive specialist is looking to recruit a strong all-round Administrator to join their Service and Warranties team at their Brighouse site.
Within the role of Service Administrator, you’ll be responsible for:
* Handling incoming enquiries via phone and email.
* Providing customer satisfaction at all times.
* Check and cross reference data and documentation accordingly.
* Fast and accurate processing of invoices, credits and other finance related data.
* Accurate and precise processing of warranties, service histories and other vehicle registration documents using the internal CRM and database systems.
* Identify vehicle service information and record this using internal CRM systems.
* Checking Claims and updating information throughout the lifecycle process.
* Handling daily admin tasks such as managing a busy “Inbox”, processing queries and claims efficiently in a timely manner.
* A background within the automotive sector or vehicle industry is advantageous to your success in this role.
* Generic admin tasks including copying, filing and data processing etc.
Essential Skills required for the Service Administrator role:
* Possess a proven background / knowledge within the automotive parts, service or warranties sector, or warranties / technical vehicle parts.
* Demonstrate a proactive, organised and methodical approach to work.
* Demonstrate excellent communication skills both written and verbal.
* Ability to work alone under minimal supervision.
* Have a keen eye for detail along with evidencing strong MS office CRM and database skills.
* Proven abilities of working within a busy, varied administrative role juggling multiple tasks.
* Demonstrate a polite, professional and friendly telephone manner.
For the right individual demonstrating ambition, passion and commitment to the role along with the right skills and experience, this role also offers career development and progression.
Benefits:
* Generous holiday entitlement increasing with service + Bank Holidays
* On-site Kitchen / Canteen Facilities
* Free Parking
* Training and development opportunities.
If you have the right skills and experience to make a difference in this role, click APPLY now.
Orchid House Solutions are acting as a Recruitment Agency in respect of this vacancy