Job overview
An exciting opportunity has arisen to come and join our new team supporting young people with a learning disability aged 16 -25 who are experiencing a period of crisis. This new team requires a number of support workers who will provide care and support to service users. Successful candidates will be able to demonstrate great communication skills alongside a commitment to developing a positive team culture focused on person centred care. This role provides an opportunity to develop skills and experience working alongside a dedicated team of professional staff, while also developing your own skills. The service will provide a range of training opportunities aimed at supporting your continuing development and our new service offer which includes a range of clinically led approaches such as trauma focus care and positive behavioural support (PBS).
These roles will also provide support to the Senior Support Workers and will interlink with the Unit Manager, Administrator and other professionals working within the unit.
You will routinely interact with service users, their families and carer's and also a wide range of professionals from across Greater Manchester.
Main duties of the job
The post holder will work within the Learning Disability Crisis Response Unit predominately on the Radcliffe site within the borough of Bury and may also at times work across the Learning Disability Care Hub across the footprint of Pennine Care. Our new service aims to provide a therapeutic model of care to people aged 16-25 years with a Learning Disability with or without Autism who are experiencing a period of crisis by the provision of a service to reduce hospital admissions and offer of a de-escalation programme.
The post holder will provide high quality care and support to people accessing the service. They will assist in the delivery of the model of care under the guidance of the Unit Manager, Senior Support Workers, and members of the qualified clinical team.
People accessing the service will typically be experiencing distress and at times present as challenging. The post holder will provide support which is therapeutic while also maintaining the persons safety and dignity.
The post holder will assist in establishing care plans and in the delivery of care. The expectation will be to work within the boundaries of agreed instruction, whilst being supported within Trust procedures and policies
Working for our organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Detailed job description and main responsibilities
* To support and contribute to the development and maintenance of an environment which is defined by high quality care and support.
* To work as an assistant or co-worker in therapeutic activities and / or group work with the support and guidance of senior staff.
* To listen and talk to service users, families and their carers’ and develop boundaried therapeutic relationships.
* To undertake and accurately document observations and clinical care in line with Trust Policy.
* To ensure effective communication, either verbal or written, amongst the team, reporting any change or unusual occurrence in the service user’s behaviour or condition.
* To accurately report and feedback any concerns.
* To understand the importance of and maintain the need for confidentiality in all service users matters.
* To participate in the maintenance of a clean, tidy and safe environment.
* To value diversity and promote equality of opportunity for all and to ensure individuals are treated fairly.
* To ensure that any interventions are provided in accordance with least restrictive practice.
* To carry out duties as allocated.
* To support the development and implementation of Positive Behaviour Support Plans.
* Attend to personal hygiene including bathing, toileting and dressing, promoting quality of life and independence.
* Support and assist at mealtimes as required.
* To attend education and training sessions specially arranged for the team.
* To carry out assigned tasks under the supervision of qualified staff.
* To provide guidance to new staff on the induction to the ward and participate in induction and training programmes for staff.
* To undertake support to new staff as appropriate, supporting them complete their care certificate.
* To act as a positive role model to the service users and staff.
* To demonstrate appropriate de-escalation skills in managing aggression exhibited by service users, subject to achieving agreed training and competency in Prevention and Management of Violence and Aggression techniques.
* To attend / undertake statutory and mandatory training as required.
* To have an interest in self-development and be active in enhancing own personal knowledge.
* Escort service users as appropriate to areas outside the service as delegated.
Adhere to appropriate Trust and local policies, procedures and guidelines.
Person specification
Education / Qualifications
Essential criteria
* NVQ level 3 in Care (or equivalent experience) or a commitment to work towards
* Care Certificate or willing to work towards
Desirable criteria
* Assessor in CC
Experience
Essential criteria
* Experience of working with Children and Young People
* Experience of working with people with a learning disability and/or autism
* Experience of providing care and support in a community setting and/or residential setting
* Experience of carrying out observations
* Experience of Prevention and Management of Violence and Aggression
* Experience of working with people with a learning disability to enhance their quality of life
Desirable criteria
* Experience of caring for others
* Experience of working in a multi disciplinary team
* Experience of being involved in the delivery of therapeutic activities
Knowledge
Essential criteria
* Understanding of positive behavioral support
* An awareness of stigma and discrimination of people with learning disabilities
Desirable criteria
* Awareness of ward procedures and clinical observations
Skills and Abilities
Essential criteria
* Able to impart knowledge, supervise and direct the work of others under supervision
* Able to communicate effectively with clients and their carers’
* Able to remain calm in stressful situations and display patience and empathy
* Able to respond sensitively to emotional distress
* Able to report observations accurately and concisely.
* Able to develop and maintain effective therapeutic relationships patients and families
* Able to organise day to day tasks and activities based on an agreed work plan
Desirable criteria
* Willingness to participate in staff induction and training for junior staff
Work Related Circumstances
Essential criteria
* Demonstrate an interest in working with adults and CYP
* Resilient and able to work within a changing environment
* Ability to work a flexible shift pattern over 7 days, including the rotation of night duty
* Use of car or access to a means of mobility to travel across the Trist footprint in lines with service needs
* Willing to carry out all duties and responsibilities of the post in accordance with Trusts Equal Opportunities and Equality and Diversity Policies
* Appointments to regulated and controlled activities require an enhanced DBS disclosure
📝 Application support - We also offer virtual application support sessions each month, where you will learn some hints and tips to support you in completing your application form. To secure your place, and to find out more visit the on our website.
🌍 Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the
📬 After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.
✅ If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email
🔍 Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with. These include:
* Identity verification
* Right to work check
* Disclosure and barring service (DBS)/Criminal record check (dependent on role)
* Professional registration and/or qualification check
* Occupational health assessment
* Employment history and reference validation
All applicants external to Pennine Care NHS Foundation Trust will be required to provide their to cover the most recent three years employment. This information will used to validate employment history and references.
If you require sponsorship, we will assess your eligibility based on current If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.
🚀 Once Checks Are Complete -
The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.
📣 Additional Information -
We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.
If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.
If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.
Please note:
* We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.
* We may close vacancies early if we receive a high volume of applications. To ensure your application is considered, please apply as soon as possible.
If you have problems applying, contact
Address
Pennine Care NHS Foundation Trust
225 Old Street
225 Old Street
OL6 7SR
Telephone
01617163181