Hours:35 Hours per weekHybrid workingClosing Date:Sun, 9 Nov 2025Skipton's IT department plays a critical role in organisational success, providing the backbone of our business and a springboard for innovation. We are united in building, supporting, and maintaining the key technologies across the organisation to ensure the wider business has a reliable and modern platform for growth.We are currently seeking an Infrastructure Operations Specialist to join our on-premises infrastructure team. The ideal candidate will have strong knowledge of platform protocols, security, and hands-on experience working with platform technologies.Who Are We?Not just another building society. Not just another job.We're the fourth-largest building society in the UK, and what makes us different is that we're a mutual organisation. We don't have shareholders — we're owned by our members.Our colleagues say Skipton is a great place to work, and you could be one of them, bringing fresh ideas on how we can keep customers at the heart of what we do.Skipton's IT department offers an agile, empowering, and supportive working environment, equipping IT colleagues with the tools they need to grow, innovate, and advance the function. We are a team of problem solvers with a p assion for continuous improvement.Whatever your background and goals, we'll help you take the next step toward a better future.What Will You Be Doing?As an IT Infrastructure Engineer, you will be part of the team responsible for the operation of our on-premises IT services, working in an Agile environment.You will have a solid understanding of platform support services, providing third-line support for the platform infrastructure and assisting in the implementation of new technologies. The role involves optimising infrastructure components, collaborating with various teams to define requirements, and implementing security measures to protect IT assets.Platform Design and Implementation: Assist with the design, implementation, and management of on-premises platform infrastructure alongside platform architects, including SAN, VMware, and Server & Cluster Operating Systems. Participate in planning and executing platform upgrades and expansions.Platform Maintenance and Troubleshooting: Monitor platform performance and troubleshoot issues. Resolve complex platform problems involving supported technologies. Perform regular maintenance and updates to infrastructure and software. Lead the development and implementation of disaster recovery planning.Security Management: Actively contribute to the implementation and management of platform and infrastructure security measures, including firewalls and antivirus systems. Ensure compliance with security policies and procedures.What Do We Need From You?To succeed in this role, you will need the following skills and experience:Platform Protocols: Understanding of protocols such as SAN, Fibre Channel, TCP/IP, and EthernetPlatform Security: Knowledge of platform technologies and on-premises operationsInfrastructure Technologies: Familiarity with Azure, virtualisation, operating systems, and resilient technologiesAgile Mindset: Adaptable to working in an Agile environment, responsive to organisational change, and committed to continuous learningKey Behaviours: Demonstrates bravery, curiosity, accountability, and collaborationWhat's In It For You?Skipton values work/life balance and proudly supports hybrid and flexible working, where possible. Our newly refurbished head office offers a vibrant and collaborative working space.We offer a range of benefits, including:Annual discretionary bonus scheme25 days standard annual leave bank holidays, rising by 1 day per year of service up to 30 daysHoliday trading scheme allowing you to buy or sell additional annual leaveMatching employer pension contribution (up to 10% per annum)Colleague mortgage (conditions apply)Salary sacrifice scheme for hybrid and electric carsA commitment to training and developmentPrivate medical insurance for all colleagues3 paid volunteering days per yearDiverse and inclusive colleague networks, including our Carers and Pride Alliance groupsHealth and wellbeing support, including cycle-to-work initiative and discounted gym membership