Company overview:
KSD Support Services Ltd is part of the KSD Group, a leading building maintenance and facilities management provider operating across the UK. The company delivers comprehensive FM services to a portfolio of prestigious clients, including major retail, hospitality, and commercial organisations such as Tesco and Stonegate Group.
Job Purpose:
To respond in a prompt and effective manner to carry out installation, maintenance, and repair of gas systems and appliances in residential and commercial properties. You will be Gas Safe registered and have a strong understanding of gas safety regulations and industrys best practices.
Key Responsibilities:
The primary responsibilities are detailed below, however KSD Support Services Ltd may require additional responsibilities to be absorbed within reason from time to time to meet business demands.
* Installation
* Install, test, and commission domestic and commercial gas appliances (e.g. boilers, heaters, cookers)
* Install associated pipework, controls, and ventilation systems.
* Maintenance and Repair
* Conduct planned preventative maintenance (PPM) and reactive maintenance on gas systems and appliances.
* Diagnose and repair faults on gas systems including boilers, radiators, hot water systems, and commercial plant rooms.
* Carry out routine servicing in line with manufacturer specifications and industry standards.
Customer Service:
* Liaise professionally with customers and clients, providing clear communication regarding job progress, issues, and outcomes.
* Maintain a clean and safe working environment in clients homes or business premises.
Health, Safety and Compliance:
* Adhere to all health and safety regulations, company policies, and industry standards at all times.
* Complete risk assessments and method statements where required.
Essential Requirements:
* Valid Gas Safe Registration (with relevant categories for both domestic and commercial work)
* Relevant ACS qualifications such as: CCN1, CENWAT, CPA1, or CODNCO1
* Proven experience in both domestic and commercial environments
* Full Clean UK Driving License
* Strong fault-finding and problem-solving skills.
Desirable Requirements:
* NVQ Level 2 or 3 in Plumbing and Heating or equivalent
* Knowledge of Building Regulations and British Standards
* Experience with controls and Building Management Systems (BMS).
* Desirable Requirements
Personal Attributes:
* Self-motivated with the ability to work independently or as part of a team
* Have a positive can do attitude
* Strong communication and interpersonal skills
* Professional appearance and attitude
* Good organisational and time management skills.
Terms and conditions of employment:
Working Hours:
* 45 hours per week, Monday to Friday, 08:00 - 18:00. On-call participation required on a 1 in 6 week rota basis.
Renumeration & Benefits:
Salary & Allowances:
* Annual salary: £40,000 - £52,000 (dependent on experience)
* Regular overtime opportunities available.
Company Benefits:
* Fully equipped company van for business use
* Fuel card provided
* Trade cards
* Company mobile phone
* Full uniform and PPE kit supplied
* Comprehensive training and professional development programmes
* Support for further qualifications and professional certifications
* Clear career progression opportunities
* 20 days annual leave, plus bank holidays
* Workplace pension contributions - 3% employer, 5% employee