Job title: Warehouse Support Officer
Salary: £
Hours: 3 days per week Mon-Friday TBC
Reports to: Workshop Supervisors
Location: Alcester Street, Birmingham
Job Purpose
To support in the warehouse to deliver an efficient and effective assembly service, mindful of the broader aims of Better Pathways to maximise participants' self-esteem, confidence, sense of wellbeing and their feelings of independence depending on individual basis.
Main duties and responsibilities
Support for People
* To assist in the delivery of day-to-day activities undertaken by participants across the warehouse as required
* To support participants who may need additional support
* To ensure Safeguarding policies and procedures are adhered to and health and safety of staff and participants is always safeguarded
* To cover for Supervisors as appropriate
Workflow
* To assist with the collection of products to/from customers in accordance with a timetable agreed with Supervisors
* To load and unload the goods van using the forklift truck
* To help increase productivity on the production and assembly lines
* To alert Supervisors about any issues likely to cause an interruption to workflow and undertake actions as agreed
Customer Satisfaction
* To support Supervisors to maintain the highest quality standards on all jobs
* To build good relationships with customers, ensuring that products are delivered back to customers on time
Facilities Management
* To maintain a safe and tidy workshop
* To support with all shop floor equipment is regularly checked and maintained to the right standard, working with Supervisors to agree a structured programme for doing this
Risk and Health and Safety
* To alert Supervisors to emerging risks and undertake mitigations as agreed
* To participate in health and safety activities and undertake actions to rectify identified issues
Supervision, Training and Development
* To participate in team meetings and supervision
* To participate in appraisal and objective setting
* To undertake mandatory training
General Responsibilities
* Compliance with Health and Safety legislation
* Compliance with organisational policies and procedures
* Compliance with equality and diversity policies
* Efficient use of the organisation's resources
* Respect for confidentiality
* Flexibility in the undertaking of other activities
Person Specification
Essential:
* Forklift Truck License
* Knowledge of production line and assembly work
* Quality control experience
* Good communication skills
* Health & Safety experience
Desirable:·
* Working with vulnerable adult
* Safeguarding experience
* Understanding of Social Enterprises
* Experience of working in a charity setting
* Experience of working in a mental health setting
* Understanding of peer mentoring and wellbeing
Job Type: Part-time
Pay: £14,742.00 per year
Benefits:
* Company pension
Application question(s):
* Do you have a valid/expired forklift truck licence?
* You may on occasion be asked to deliver/pick up goods in our box van would this be a problem?
Experience:
* Warehouse : 1 year (required)
* Knowledge of production line and assembly work: 1 year (required)
Work Location: In person