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This is a role which is critical to our future success and in saving and improving lives.
You will be required to attend, organise and manage our Donor Recognition Ceremonies within the region and regularly liaise with our donors regarding their milestone donation achievements.
You will also be involved in both office-based and field-based activities where you can use your communication skills to recruit members of the public to become blood donors.
There will be opportunities for you to learn about blood collection, the processes we undertake to ensure the blood is safe, and the life-saving products we make from our donations.
Main duties of the job
In this role, you will be required to:
1. Attend, organise, and manage donor recognition ceremonies within the region.
2. Ensure blood and platelet donors at specific milestone donations are recognised at a Donor Recognition ceremony, in line with their preferences.
3. Order stock from, and liaise with, the Strategic Marketing function to ensure adequate milestone awards are available for regional needs.
4. Manage and respond to donor complaints, compliments, and suggestions.
5. Ensure maximum publicity from recognition presentations, including media coverage and donor satisfaction, and report on media gained per event to the Regional Community Engagement Manager and other departments.
You will be required to travel and spend time away from your base, which may involve working irregular hours and overnight stays when required, with prior notice. This role is based in Barnsley with regular travel to Manchester and other ceremony locations.
About You
Experience and Knowledge
* Experience working in a busy office environment, handling conflicting deadlines and priorities, and using office equipment.
* Knowledge of marketing.
Qualifications and Training
* Minimum of GCSE grade C or above, including English and Maths, or equivalent qualifications such as NVQ Level 2 or BTEC Level 2.
* Demonstrates commitment to continuous learning and development.
* Possesses a valid UK driving licence.
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