RBH Stoke-On-Trent, England, United Kingdom
Overview
Join RBH Hospitality Management in Stoke-on-Trent. We are looking for a Food & Beverage Team Member to contribute to a high standard of guest service and dining experience. We value diversity, health & wellbeing, sustainability and individuality, and strive to be a Top 30 Best Places to Work in Hospitality.
Benefits
* Discounted hotel room rates for you and your friends & family
* An additional day’s holiday for your birthday
* Enhanced Maternity, adoption & shared parental leave
* Course Sponsorship
* 30% F&B discount at RBH hotels
* Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
* Flexible working arrangements
* Wagestream – choose how and when you get paid
* Life Insurance
* Employee Assistance Programme
* Social and wellness events and activities all year round
* Free meals on duty saving you over £1000 per year
A Day in the Life of a Food & Beverage Team Member
* Welcome guests with a warm smile and attentive service, ensuring a positive start to their experience.
* Take and process food and drink orders accurately, noting and fulfilling special requests.
* Serve food and drinks with care, maintaining high presentation standards and timely service.
* Set up, clear, and reset tables and service areas to keep the dining space inviting and well-organised.
* Prepare and serve a variety of beverages, including basic barista duties and non-alcoholic options.
* Assist with inventory and restocking to keep the dining area stocked.
* Uphold hygiene and health & safety standards, ensuring a spotless and compliant workspace.
* Collaborate with kitchen and bar teams to deliver a seamless service.
What We Need From You
* A friendly, professional approach with a passion for creating positive guest experiences.
* Prior food and beverage service experience is a plus, but a willingness to learn is welcomed.
* Clear communication skills to interact confidently with guests and colleagues.
* A keen eye for detail, especially in order accuracy and presentation.
* Team-focused, ready to support others to keep service flowing.
* Flexibility and energy to thrive in a fast-paced setting, including peak times.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If you require reasonable adjustments at any point during our process, please contact us.
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industry: Hospitality
Referrals increase your chances of interviewing at RBH by 2x.
Location: Stoke-On-Trent, England, United Kingdom
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