Job Title: Network Coordinator / Transport Administrator
Location: Portsmouth
Salary: £27,801.01 per annum
Job Type: Full-Time, Permanent
Reference ID: Transport Ops
Overview
We're currently working with a well-established, family-run logistics company in Portsmouth that is looking to appoint a Network Coordinator / Transport Administrator to join their busy pallet network team. This is a fantastic opportunity for someone with prior experience in a fast-paced transport office who's confident liaising with drivers, depots, and customers.
This role plays a central part in coordinating daily logistics operations and ensuring the smooth running of collections and deliveries. You'll need excellent communication skills, strong attention to detail, and a hands-on approach to transport planning and customer service.
Key Responsibilities
Act as the first point of contact for incoming and outgoing calls to customers, depots, and drivers
Coordinate delivery and collection schedules using internal routing systems and driver communications
Book jobs accurately using a bespoke transport management system
Respond to telephone and email queries efficiently and professionally
Ensure compliance with internal procedures and transport regulations
Work closely with internal teams to support overall operational efficiency
Candidate Profile
Prior experience in a transport or logistics administration role is essential
Strong organisational skills with the ability to prioritise tasks in a busy environment
Fully computer literate with solid admin capabilities
Excellent verbal and written communication skills
Able to work both independently and as part of a team
Customer-focused and solution-oriented
High attention to detail and accuracy
Own transport required due to location and shift cover flexibility
Working Hours
Standard shift: Monday to Friday, 10:00 AM - 6:30 PM (with 1-hour lunch)
Flexibility to cover occasional shifts for staff absence:
6:00 AM - 2:30 PM
8:00 AM - 4:30 PM
Saturday rota: 1 in 4 (remote monitoring of deliveries-typically
a few hours from home)
Benefits
20 days annual leave + bank holidays (with additional days awarded after 10 and 15 years)
Company pension
Free on-site parking
Flu jab programme
Bereavement leave
Loyalty bonus programme
Supportive, family-oriented working environment
Full training provided
Work Location: On-site, Portsmouth