Are you passionate about fostering independence and building strong communities?
Newground Together, a registered charity part of the Together Housing Group, is seeking a dedicated Financial Advice Officer to help empower residents facing financial crisis in and around the Calderdale area.
This role is a fixed‑term contract until June 2027.
As a Financial Inclusion Officer you will:
Key Responsibilities
* Conduct home visits and provide financial inclusion support to vulnerable households, helping to address financial hardship and wider aspects of poverty.
* Offer practical guidance on budgeting, accessing benefits, and improving overall financial resilience.
* Work collaboratively with partner organisations and internal teams to provide holistic support tailored to individual client needs.
* Manage client referrals and maintain accurate, up‑to‑date records on management information systems.
* Deliver community‑based advice sessions and training to frontline staff on financial inclusion and poverty‑related issues.
* Raise awareness of poverty issues and promote available support services.
Essential Requirements
* Full UK driving licence and access to a vehicle.
* Experience working with vulnerable customers and delivering advice or support services.
* Knowledge of budgeting, benefits, and managing complex or sensitive financial situations.
* Understanding of fuel poverty, its indicators, and effective interventions.
* Excellent communication and customer service skills.
* Proven ability to work towards targets and manage time effectively.
* Knowledge of safeguarding principles and practices.
Benefits
* Starting salary of £30,476 per annum.
* Coverage of the Calderdale area.
* 27 days holiday (rising to 32 over 5 years’ service) plus bank holidays.
* A flexible working environment with family‑friendly policies.
* Normal working hours: 37 hrs per week Monday‑Friday with occasional evening work.
* Smart working culture for flexible arrangements.
* Wide range of technical, professional, and personal development training opportunities.
* Attractive pension scheme.
* Health and wellbeing benefits including access to GPs.
* Financial and lifestyle benefits such as cycle‑to‑work, vehicle leasing, and financial advice.
* Staff support networks, including menopause, culturally diverse, LGBTQ+, and disability support.
Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.
Newground Together is an equal opportunity employer and welcomes applications from candidates with any of the nine protected characteristics. We are also a Disability Confident employer.
#J-18808-Ljbffr